This article was inspired by Stephane Mallard's excellent book "Disruption" *, which was my favorite reading of the summer. I will repeat here several elements that echo my own professional experience within a large group. According to the author, the first mistake of HR lies in recruiting profiles according to specific academic criteria : a degree, a school, a training or minimum academic results. The excellence
After many months of preparation, ThKs version 2 is finally available!❤ 🤗💫🍾✨ As you know, our first version was very refined and designed to meet the basic needs of our users, namely the ability to give and receive feedback from their customers. This new version has been designed based on your user feedback and feedback from our client companies. You will have a personalized space or view the
"Nothing gives rise to more productivity and commitment than sincere appreciation," says Hans Poortvielt, at the initiative of World Compliment Day in March. "A sincere and personal compliment costs nothing and its impact on the recipient is huge." The compliment and benevolence in business give a balm to the heart! They reinforce self-confidence and above all trust in the relationship to others.
Companies that have been focused on their products for a long time are now forced to change their priorities by focusing on the needs and expectations of their customers: the need for human contact with listening, understanding, empathy and taking into account its singularity ... And if the new name of the customer relationship was human relationship ?
The pleasure of discovering a beautiful article in Provence that talks about ThKs, thank you!
Back on the BIG UP FOR START UP final held at The Camp on Tuesday, July 3rd ...
Back on a great day spent at the Orange Vélodrome in Marseille, during the first Job Safari in France: The SUMMER STADIUM JOB, this Saturday, June 30, 2018.
Feedback means what "feeds back". Whether given or received, this feedback is very useful for building and progressing. Feedback is therefore a powerful development and management tool.
Companies have massively embarked on digital strategies. It is both a major organizational change and an in-depth evolution of all sales and customer relationships. At the center of these changes, it is the "real" people in direct contact with the customer that we are interested. Indeed, despite an omnipresent place of the virtual, it is above all human relations that are at the heart of customer service.
Agile organizations are on the rise. We also talk about agile methods, agile operations, liberated business. What about the job of manager? How is it transformed under the constraint of agility? To increase the virtuous circle of ThKs within your organization, it is necessary that an agile and caring manager accompanies your employees.