Companies that have been focused on their products for a long time are now forced to change their priorities by focusing on the needs and expectations of their customers: the need for human contact with listening, understanding, empathy and taking into account its singularity ... And if the new name of the customer relationship was human relationship ?
20 07, 2018
25 06, 2018
Feedback means what "feeds back". Whether given or received, this feedback is very useful for building and progressing. Feedback is therefore a powerful development and management tool.