18 06, 2018

The virtuous relationship between Customer Experience and Collaborator Program Ambassador

By | 2018-08-27T17:40:26+00:00 18 June 2018|Employee Experience|

Companies have massively embarked on digital strategies. It is both a major organizational change and an in-depth evolution of all sales and customer relationships. At the center of these changes, it is the "real" people in direct contact with the customer that we are interested. Indeed, despite an omnipresent place of the virtual, it is above all human relations that are at the heart of customer service.